Privacy Policy

Privacy Policy

We collects, uses, stores, and protects personal information in connection with our Innovation Services, which include strategy development, ideation, concept creation, prototyping, workshops, research, consulting, and related advisory or creative activities.

By using our website, contact forms, or Innovation Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to deliver innovation, research, and strategy services effectively. This may include:

1.1 Personal Information You Provide

Through our contact forms, consultation bookings, workshop registrations, and project onboarding, you may provide:

  • Full Name

  • Email Address

  • Phone Number

  • Company Name

  • Job Title / Role

  • Project Requests & Service Interests

  • Innovation Objectives or Challenges

  • Workshop Participation Details

  • Uploaded Files (briefs, reports, research materials, etc.)

1.2 Business & Strategic Data

To support innovation strategy and research, we may collect:

  • Internal business documents you share

  • Market context descriptions

  • Operational challenges

  • Product or service details

  • Innovation goals and strategic priorities

  • User personas or customer insights

  • Research data you provide voluntarily

All business information is treated confidentially.

1.3 Automatically Collected Information

When you interact with our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Usage patterns

  • Session data

  • Analytics behavior (page views, clicks, time spent)

We may use cookies and similar technologies for:

  • Site functionality

  • Performance optimization

  • Analytics & reporting

  • Security protection

You may disable cookies in your browser settings.

2. How We Use Your Information

We use collected data to:

2.1 Deliver Innovation Services

  • Develop innovation strategies and roadmaps

  • Provide concept development, prototyping, and R&D insights

  • Facilitate ideation or design thinking workshops

  • Offer recommendations and innovation advisory services

  • Prepare reports, insights, and deliverables

2.2 Improve Client Experience

  • Personalize communication

  • Understand business challenges

  • Tailor innovation frameworks or solutions

  • Provide updated resources or recommendations

  • Enhance the effectiveness of workshops and sessions

2.3 Communication & Support

  • Respond to inquiries or consultation requests

  • Send project updates or deliverables

  • Provide administrative messages

  • Share relevant insights or innovation materials (optional)

You may opt out of non-essential communications anytime.

2.4 Research, Testing & Development

We may analyze anonymized or aggregated data for:

  • Trend forecasting

  • Innovation model improvement

  • Service enhancement

  • Prototyping quality assessment

No personally identifiable information is used in public-facing research unless explicitly agreed.

3. Legal Bases for Processing (GDPR-Compliant)

Where required, we process data under one or more of the following legal bases:

  • Contractual Necessity – to deliver Innovation Services you request

  • Legitimate Interests – to improve services, security, and user experience

  • Consent – for optional communications and analytics

  • Legal Obligation – to comply with regulations

4. How We Share Your Information

We do not sell, rent, or trade your information.

We may share data only with:

4.1 Authorized Team Members

For the purpose of delivering your innovation project.

4.2 Trusted Third-Party Providers

Such as:

  • Workshop platforms

  • Collaboration tools

  • Project management systems

  • Research and analytics tools

  • Cloud storage services

These providers follow strict confidentiality and data protection standards.

4.3 Legal Compliance

If required by law or governmental request.

5. Data Storage & Security

We employ industry-standard measures including:

  • Encrypted data storage

  • Secure servers and firewalls

  • Role-based access control

  • Regular security audits

  • Confidentiality agreements

  • Safe handling of proprietary business information

However, no system is 100% secure. You share information at your discretion.

6. Data Retention

We retain information only as long as necessary to:

  • Deliver Innovation Services

  • Meet legal obligations

  • Maintain records of prior work

You may request deletion of your data at any time, subject to project or legal requirements.

7. Your Privacy Rights

Depending on your region, you may have the right to:

  • Access your personal data

  • Update or correct information

  • Request deletion

  • Limit or object to processing

  • Withdraw consent

  • Request a copy of your data

To exercise any rights, contact us at mail@innovate.constantservice.org

8. Confidentiality of Innovation Materials

All innovation-related data, including:

  • Concepts

  • Prototypes

  • Research data

  • Workshop outputs

  • Strategic frameworks

  • Internal business information

is strictly confidential and handled in accordance with professional and contractual obligations.

We do not disclose or use your innovation materials outside your project without explicit permission.

9. Children’s Privacy

Our innovation services are intended for businesses and professionals.
We do not knowingly collect data from individuals under 16.

10. International Data Transfers

If your information is transferred internationally, we ensure appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • GDPR-compliant security measures

  • Encrypted data environments

11. Updates to This Privacy Policy

We may update this Policy periodically.
Changes will be posted with a new “Last Updated” date.
Continued use of our Services means you accept the revised Policy.